Monday, September 25, 2017

Check out some of the answers to our frequently asked questions on the event so you can enjoy the occasion more.

OVERVIEW

What is this event all about…. really?

The Ks4Kids Walkathon & Run is a fundraising event for school chaplains who are working in our school communities to provide assistance, love and more positive options to our younger generation. Hosted by Scripture Union Queensland, the event includes a 2km, 5km, 10km, or 21.1km walk or run on the Gold Coast plus finish celebrations and prizes! Participants of all ages, sizes and fitness levels are encouraged to enter and in doing so help raise awareness and funds direct for your chaplaincy at your school.

ONLINE REGISTRATION

How do I enter?

It’s easy! Just visit the ‘ENTER’ page on the top menu, read through the details and follow the prompts. Entries are on a ‘first come, first served’ basis so register early to secure your spot.

But I don’t have access to a computer?

Registrations can also be completed via your smartphone. Alternatively ask a friend for help, or visit your closest library for free computer access.

Do I receive a confirmation of my entry?

Yes – an automated confirmation of your entry will be sent to the email address you have provided. You will then receive another confirmation email approximately 1 week prior to the event with the pre-event guide.

What if I don’t receive a confirmation email?

The confirmation may have filtered to your junk mail folder or you may have inputted your email address incorrectly. Please check junk folder first. Alternatively you can log back into the system and check the details. Still no joy? Then please contact the registration team on the Contact page.

THE EVENT

Do I need to be fit to take part?

Yes but don’t panic! The events are setup in such a way that you can choose your preferred distance (one that you feel comfortable with).

How do I collect my event pack including bib number?

Participants are required to bring their ID or confirmation email with them to collect their event pack. If you are collecting for a team or on behalf of another person, please ensure you have written permission or confirmation emails. Check the Event Info page to see where and when your event packs can be collected.

What is in the event pack?

This changes regularly but will likely include your official bib number, timing chip (if applicable), safety pins and any goodies from sponsors and suppliers.

Can you post out my event kit?

Sorry, this isn’t possible. Event kits should be picked up in person on the morning of the event. Please ensure you arrive 15mins before your event start time. You can always ask a friend to pick it up for you – but please ensure they bring your ID or confirmation email in order to do so.

What do I need to wear?

Participants obviously need to wear the appropriate outfit for whatever weather it might be, but we would also encourage you to bring some extra clothes and leave them with some family and friends who are spectating (just in case). But probably the best advice is to check the forecast the day before and plan ahead. Click here for a 7-day forecast closer to the date.

What roads are closed for the event?

No roads are closed. This is an organised run/walk along the main pathways of the event location and as such participants are strictly advised to follow normal operating road rules at all times.

Are prams permitted?

Yes – participants with buggies/prams are actively encouraged in the run/walk. To ensure safe egress onto the main pathways, these participants are asked to start from the back of each start group.

Are bikes, skateboards or scooters permitted?

No – in the interests of participant safety – bikes, rollerblades, skates, scooters, or skateboards are not permitted along any of the courses.

What other advice is there for taking part?

We’d like to provide an enjoyable event experience for all attendees, so please be mindful of participation etiquette: The use of ipods/mp3 players is discouraged so that you can hear our course marshals if required; Position yourself within the start field relative to your ability and your goal time so that faster participants are not impeded; Keep to the left of the course to allow people to pass on the right; Do not stop or change directions suddenly; Be courteous to your fellow participants at all times; Always follow the directions of all event officials and emergency service personnel.

Is personal accident or equipment insurance included?

No, While Event Organisers have their own public liability insurance, this does NOT include personal accident insurance, ambulance cover or equipment damage/replacement if required. Event Organisers strongly recommend that all participants take out their own insurance to cover these items for the purpose of participating in the event.

I’ve entered but can no longer take part, can I get a refund?

Unfortunately there are no refunds, but we do offer a substitution service for you to pass your entry onto another person, be it a family member, friend or colleague.

I’m under 18 – can I take part?

Yes! You certainly can but please ask mum/dad or guardian for permission and they must complete the registration form on your behalf.

Are animals allowed?

Well behaved pets are permitted at the venue but must be kept on a leash (no longer than 1 metre in length) at all times. All animal waste is to be removed by the owner or person in control of the dog. Please note – walking and running routes go along council and through “prohibited areas” and therefore you cannot walk or run with your dog.

Can I see the Terms and Conditions of Entry?

Take a peek here.

Unfortunately I can't participate, how else can I get involved?

We’re always looking for volunteers to help in the preparation and on the day. There are plenty of benefits – please select Volunteers from the menu to find out more.

VOLUNTEERING

How do I find out more about volunteering?

Read the FAQs below and click on the ‘Volunteer’ link on the top menu to register.

How old do I have to be to volunteer?

The minimum age is 12 years old. All persons between the ages of 12 to 18 must be accompanied by a parent and/or guardian on the day.

What if I want to volunteer with a friend or workmate?

This isn’t always possible due to the roles available but we’ll certainly try our best to accommodate. Please list this information on your volunteer registration form.

How do I know what role I am registering for?

During the online registration process you will be prompted to select your preferred position.

How will I know if my application has been received?

Once you have submitted your application form you should automatically receive an email stating we have received your form and the team will be in contact in due course.

When will I receive final details of my shift?

We will try our hardest to send out all task related information 1 week prior to the event however if we are still recruiting volunteers at this stage it may be a little later.

How can I follow event updates and stay in touch?

Please follow or like any of our social media pages to keep uptodate. An event update will also be emailed out approximately 1 week before the event.

Is there any volunteer training?

Yes – we ask all volunteers to come across for a brief induction before the event starts. This provides you with piece of mind and ensures you have all of the information/times for your specific role.

What should I wear on the day?

You may be given a hi vis vest, tshirt or cap to wear that identifies you as an official, but please bring your normal clothing. We also recommend wearing comfortable closed in shoes and pants that you don’t mind getting a little dirty.

What food/refreshments will I get on the day?

You will be provided with a bottle of water for your shift. There is also the opportunity to purchase food at any of the vendor services during/post event. If you think you will require additional food please be sure to bring it along.

Is there anywhere to store personal belongings?

There is limited space at the venue therefore we suggest to bring only the necessities or keep within your car nearby.